Western Governors University (WGU) ITIM5530 C954 Information Technology Management Practice Exam

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Which of the following activities is NOT typically associated with system maintenance?

Updating software

Building training programs

Building training programs is not typically associated with system maintenance because maintaining a system primarily focuses on ensuring that the software and hardware are functioning effectively after deployment. This includes activities such as updating software to ensure it has the latest features and security patches, fixing bugs to address any issues that might impede the performance or reliability of the system, and optimizing performance to enhance the system's efficiency and responsiveness.

On the other hand, developing training programs is more about preparing users to effectively engage with the system rather than maintaining the system itself. While it's an important aspect of managing technology, it typically falls under user training and support rather than direct system maintenance activities. This distinction helps clarify the primary focus of system maintenance as technical upkeep rather than user education.

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Fixing bugs

Optimizing performance

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