What activity involves creating a detailed flowchart or process map of a work process?

The activity that involves creating a detailed flowchart or process map of a work process is business process modeling (mapping). This technique is utilized to visualize the steps, inputs, outputs, and related tasks of a business process in a structured format. By mapping out a process, organizations can analyze it more effectively, identify inefficiencies, and ensure that all stakeholders have a clear understanding of the workflow.

Business process modeling serves as a foundational step for various analyses and improvements, providing a graphical representation that allows stakeholders to see the sequence of activities and how they interact with one another. This visualization is critical in capturing the complexities of a process, making it easier to discuss, improve, and optimize.

In contrast, business process reengineering focuses on redesigning processes to achieve significant improvements in performance, often involving a more radical change rather than merely mapping the current process. Process improvement is about enhancing existing processes but may not necessarily involve the creation of detailed flowcharts at the outset. Supply chain analysis primarily concentrates on the networks of organizations and processes involved in the production and delivery of goods and services rather than on individual work processes in detail.