What characterizes Web 2.0, also known as Business 2.0?

The characteristic of Web 2.0, often referred to as Business 2.0, is enhanced user engagement and collaboration. This phase of the internet marks a significant shift from static web pages to dynamic and interactive platforms that facilitate user-generated content, social networking, and collaboration among users.

In this context, users are not just passive consumers of information; they actively participate in the creation, sharing, and management of content. This interactivity can be seen in various forms, including blogs, social media platforms, wikis, and forums, where users can easily interact with each other and contribute their perspectives. This participatory culture fuels innovation and fosters a sense of community, making it a distinguishing feature of Web 2.0.

The other choices reflect aspects that do not align with the interactive and participatory nature of Web 2.0. For instance, static communication implies a one-way transfer of information without user involvement, while exclusive access to information contradicts the idea of an open web where content is collaboratively created and shared. Limited functionality does not capture the robust features, tools, and user engagement options present in Web 2.0. Thus, the emphasis on enhanced user engagement and collaboration aptly characterizes the essence of Web 2.