What feature is typically found in supplier relationship management (SRM) tools?

Supplier relationship management (SRM) tools are designed to focus specifically on improving and managing the interactions an organization has with its suppliers. One of the key features of these tools is the supplier evaluation and categorization functionality. This aspect allows organizations to assess supplier performance based on various criteria, such as quality, delivery timelines, cost-effectiveness, and compliance with contract terms.

By evaluating and categorizing suppliers, businesses can identify which suppliers are meeting their expectations and which ones may need improvement. This systematic approach not only helps in maintaining strong relationships with high-performing suppliers but also assists in making informed decisions regarding potential changes and enhancements in the supplier base. Such evaluations can inform strategic sourcing decisions, risk management strategies, and overall supply chain improvements, ultimately leading to better organizational efficiency and effectiveness.

In contrast, while employee training modules, partner satisfaction tracking, and sales process automation may be relevant to various business functions, they do not specifically pertain to the management and improvement of supplier relationships, which is the core focus of SRM tools.