Which process integrates all business operations to increase efficiency?

The process that integrates all business operations to increase efficiency is Business Process Management (BPM). BPM is focused on the improvement and optimization of business processes across an organization. It involves analyzing, designing, modeling, and implementing business processes in order to streamline operations and improve overall efficiency. By taking a holistic view of an organization's workflow and processes, BPM enables companies to adapt to changes swiftly, enhance productivity, and ensure that their operations align with business goals.

In contrast, Change Management focuses on managing the transition of individuals, teams, and organizations from a current state to a desired future state and does not inherently seek to integrate all operations. Customer Relationship Management (CRM) specifically targets managing a company's interactions with current and potential customers and is not designed to encompass all business processes. Quality Management relates to ensuring that products and services meet customer requirements, focusing mainly on quality control and continuous improvement rather than the integration of various business operations.