Which system provides a platform for managing business processes across multiple departments?

Enterprise resource planning (ERP) systems are designed to integrate and manage core business processes across various departments within an organization. An ERP system serves as a central hub that consolidates data and workflows related to finance, human resources, supply chain, manufacturing, and other critical functions. This integration allows for improved information sharing and collaboration between departments, leading to increased efficiency, reduced duplication of efforts, and more effective decision-making.

By having a shared database and unified processes, ERP systems enable organizations to streamline operations, gain real-time visibility into performance metrics, and adapt more quickly to changes in the business environment. This makes them particularly advantageous for organizations looking to optimize their resources and enhance overall productivity.

In contrast, customer relationship management systems focus specifically on managing interactions and relationships with customers, and unified communications systems are centered around collaboration tools and communication channels. Executive information systems serve to provide senior management with easy access to internal and external information relevant to strategic decision-making but do not manage day-to-day business processes across departments like ERP does.