Which training method is crucial in user training for new systems?

Conducting hands-on workshops is crucial in user training for new systems because it allows users to actively engage with the system in a controlled environment. This method provides participants with the opportunity to practice using the software or system in real-time, allowing them to become familiar with its functionalities and workflows.

Hands-on workshops facilitate immediate feedback, enabling users to ask questions and resolve issues on the spot as they manipulate the system. This interactive approach often results in better retention of knowledge and skills, as learners can apply what they have learned in a practical setting. Additionally, this method fosters collaboration and knowledge-sharing among participants, enhancing the learning experience.

Other training methods, while beneficial, tend to lack the immediacy and interactivity that hands-on workshops provide. Creating user manuals and offering online self-learning modules may deliver information, but they do not allow for the experiential learning that is essential for mastering new systems. Similarly, video tutorials are useful for visual learners but lack the interactive component that is critical for effective retention and understanding of the system.